Awstats not updating In cpanel server.

Introduction

AWStats is a free powerful and featureful tool that generates advanced web, streaming, ftp or mail server statistics, graphically. Sometimes it may not get updated. We can manually resolve this issue by some methods.

Requiremet

Requires root user privilage

Steps

Step 1: Login to server via SSH

Check permission of /usr/local/cpanel/3rdparty/bin/awstats.pl, it should be 755

Step 2: Execte following cPanel script command

- /scripts/runweblogs username , replace username with cPanel username

If the above command does not fx the issue, you can use another cPanel scripts.

- /scripts/fixwebalizer username

- /scripts/runstatsonce

Step 3: If none of the above steps works, we have to check whether domlog files are getting updated or not. Sometimes domlogs may not be get updated as it disabled in Apache configuration files. If it is disabled Awstat will not show updated informtaion. We can enable this by following method.

Open the apache conf with your favourate editor.

vi /usr/local/apache/conf/httpd.conf

Search for the line "ErrorLog /usr/local/apache/logs/error_log" and just below that add following lines.

LogFormat “%h %l %u %t “%r” %>s %b “%{Referer}i” “%{User-Agent}i”” combined

LogFormat “%{Referer}i -> %U” referer

LogFormat “%h %l %u %t “%r” %>s %b” common

LogFormat “%{User-agent}i” agent

Save the file

Run following command to distll Apache.

/usr/local/cpanel/bin/apache_conf_distiller –update

Restart Apache

/scripts/restartsrv_httpd